Antonia is a leading product operations consultant in Europe, dedicated to achieving product excellence. She empowers product teams with tools and methodologies, and is a seasoned speaker and writer for top industry publications.
"Do we need a tool, or can we just build it ourselves?" On the surface, that's a mature question. But more often than not, it isn't pragmatism talking. It's unchecked confidence. And the most expensive mistakes, in Antonia Landi's experience, start as small wins.
Product ops consultant Antonia Landi warns that rapid AI adoption is resurrecting "tool-stack debt". Organizations risk fragmented operating systems by prioritizing novelty over validated problems and integration. To ensure ROI, leaders must treat AI as a solution hypothesis, establish ownership, and build a coherent system where tools solve specific, measurable bottlenecks.