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FEEDBACK MANAGEMENT TOOL

Understand user
needs and solve
the right problems

Centralize feedback from all your channels and identify actionable insights that inform discovery and product strategy.

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Trusted by product teams from all industries
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ebay
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Capture, centralize, and organize feedback all in one place

Ensure no information gets lost by collating feedback from email, chat, support, and other channels in one organized inbox.
Capture, centralize, and organize feedback all in one place
Turn valuable feedback into insights and inform product discovery

Turn valuable feedback into insights and inform product discovery

Generate insights by linking customer feedback to ideas, opportunities, or features in your backlog.

Include customer insights
when prioritizing problems

Surface frequently-requested ideas, understand the “why” of your customers' needs, and make user insights part of your prioritization framework.
Include customer insights<br class='hide-on-small-medium-large'/>  when prioritizing problems
Manage feedback with your own set of workflows

Manage feedback with your own set of workflows

Segment, organize, and visualize feedback in whatever way that makes sense for you. Never miss out on user needs and discover new opportunities along the way.

Collect feedback with a branded portal

Engage with your community on a
customer-facing website by sharing your roadmaps and ideas, gathering feedback, and validating concepts with them.
Collect feedback with a branded portal
Close the customer<br class='hide-on-small-medium-large'/>  feedback loop

Close the customer
feedback loop

Build transparency by informing and updating your customers about your product and their needs. Be the superhero they always wanted.

Start centralizing feedback with airfocus today

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Import and sync feedback from all your tools

Connect airfocus with tools like Intercom, Slack, and more to easily gather and centralize feedback from various channels.
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Discover feedback management templates

Customizable templates to better manage feedback and inform product discovery.
Discover all templates
Feedback & Insights
Amir Bohnenkamp, CEO - Heyflow

"The ability to link random user feedback to the opportunities in our product backlog and roadmap was a game-changer for our product management team."

Amir Bohnenkamp,
CEO - Heyflow
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Sign up for the next-gen feedback management tool now

Join thousands of teams who use our flexible platform to build products that matter.

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