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“It’s all about stories”: How to go beyond data and tell better product stories

2 Sep 20252 mins read
Emma-Lily Pendleton
airfocus author: Emma-Lily Pendleton
“It’s all about stories”: How to go beyond data and tell better product stories
airfocus author: Emma-Lily Pendleton
By Emma-Lily Pendleton
CONTENTS
  • Structure your story like a narrative  

In product management, your success often hinges on how well you can bring others along for the ride. Stakeholders aren’t just looking for data – they're looking for clarity, conviction, and connection. Whether you're pitching a product roadmap to execs or rallying cross-functional teams around a product bet, storytelling is what turns raw insights into shared belief.

It’s all about stories. It is one of the most common things I’ll coach more junior members of the team on. Product teams tend to be really good at pulling out the data, they’re less good at turning that data into a story.
Dan Lawyer
Dan Lawyer
CPO – Lucid Software

For Dan Lawyer, Lucid's CPO, data is necessary but insufficient. The real magic happens when data is woven into a narrative arc that resonates emotionally and intellectually. “It takes a lot of energy to get from dumbed-down simplicity through the complexity into a very elegant, well-constructed story.”

When stories and data are combined, they pull at the audience, both intellectually and emotionally. In product management, this isn’t a luxury – it’s survival, and critical to success in stakeholder management. 

To find out how to elevate your storytelling – and how AI can amplify your impact – with insights from respected research and leading communication experts, follow this link. 

Structure your story like a narrative  

The most persuasive data stories borrow from classic storytelling techniques. Here’s a way to map narrative elements onto your data presentation:

Story elementWhat it looks like in data storytelling 
ContextSet the scene: Why does this data matter now?
HookUse an emotional or surprising insight to grab attention
Rising actionReveal deeper insights, build tension or urgency
ClimaxPresent the key finding or turning point
ResolutionOffer a solution, action, or vision for the future

“Focus on the story your data tells rather than displaying every statistic. Identify the key message you want audiences to remember.” (Chip Heath, Stanford Graduate School of Business)

Make it human

Anchor data in real-life experiences or customer impact, testimonials, and scenarios; people connect with stories that feature relatable scenarios. Dan Lawyer has gone as far as to create characters for a board presentation.

We created a narrative with a bunch of characters and we produced a video. In that story, we didn’t talk about any specific product features. You saw them at play in the characters’ lives, but we didn’t label them. That created way more buy-in and conviction for our board than the roadmap.
Dan Lawyer
Dan Lawyer
CPO – Lucid Software

Uplift with contrast and resolution

Show ‘where we are’ versus ‘where we could be’ to create dramatic tension, and highlight what’s at stake and how your recommendation resolves pain points or seizes opportunities.

Make data speak

It’s easy to get caught up in the sheer volume of data available. But highlight only what matters to the people you’re speaking to: Curate your data or ‘slice and dice’ your roadmap to display a single, clear narrative that’s relevant to their goals, whether that’s sales, marketing, or engineering. 

Using AI to connect dots from data

Struggling to see the wood through the data forest? Use it to review large datasets and extract the most relevant points, recommendations, or anomalies. You can also make your storytelling more effective by translating complex ideas into engaging, accessible language: AI tools can generate comparisons that simplify technical concepts. It can also help you tailor analogies and metaphors for your specific audience and tone. 

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Additional resources

airfocus author: Emma-Lily Pendleton

Emma-Lily Pendleton

Senior Content Manager @ airfocus
Emma-Lily is a senior content manager at airfocus bringing stories to life – driving brand growth, leads, and sales with words, and pixels. She lives in the English countryside, and spends her spare time boating on the broads....more
8 Articles
airfocus eBook Leveraging product strategy for product and business growth
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Leveraging
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