Everyone has an opinion about AI in product. Very few have actually built one.
In this webinar, Teresa Torres shares what happened when she built her first AI-powered product: not as a futurist, but as a practitioner applying continuous discovery in a space defined by uncertainty, fast iteration, and new failure modes.
This conversation cuts through recycled AI talking points to focus on the real work: learning fast, staying grounded in customer reality, and making principled product decisions when the technology is moving faster than the playbooks.
It’s a build story: what held up, what broke, and what Teresa would do differently heading into 2026. Don’t expect predictions and buzzwords, just reliable opinions earned the hard way.
Webinar
Rec. Oct 21st 2025Can you build great products without great culture - with Lucy Field, VP of Product at Zendesk

