Discovery and Feedback Management

Feedback Management

Pradip Khakhar

31 Mar 2022

Gathering Customer Feedback - From Sourcing to Implementation and Communication

In this article, we explore ways to gather customer feedback, exploring the pros and cons of each and things you should think about before reaching out for feedback.

Quadri Oshibotu

Quadri Oshibotu

2 Mar 2022

How To Use Feedback To Uncover Customer Problems

Here are two valuable feedback methods that you can use to uncover problems via customer feedback. Let's know and learn both in this article.

Quadri Oshibotu

Quadri Oshibotu

10 Feb 2022

How to Triage and Manage Feedback

Triaging and managing feedback means ensuring that the feedback has been looked at, tagged, understood, and linked to the correct problem.

Quadri Oshibotu

Quadri Oshibotu

8 Feb 2022

The Fundamentals of Feedback

Product feedback is any information that you receive about your product. In this article, we will go through the most important aspects of feedback in the context of product management.

Bernhard Hecker

Bernhard Hecker

6 Sep 2021

Renaming Feature Requests to Feedback

If you rename feature requests to feedback and treat them alike, magic happens. It helps you focising on problems and outcomes. It also helps to avoid getting caught in a feature trap.

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