• What is Jira?
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What is Jira?


Definition of Jira

Jira is a project management tool developed by Atlassian. It was first launched in 2002 as an issue tracking system, but now encompasses several key processes in agile project development.

Jira comes in three suites:

  • Jira Core is a basic project management platform for non-technical teams. This can be used to plan, track, and report on work across multiple departments.

  • Jira Software is another general project management platform, but this time geared towards software development teams. It's used for tracking bugs, adding new features, and assigning/following tasks. 

  • Jira Service Desk is an add-on to the versions above. Jira Service Desk is centered around customer support, acting as a platform for IT, customer support, and help desk agents. It also offers features like ticket tracking and incident management. 

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General FAQ

What is Jira?
Jira is a software platform for agile development and customer support. It's one of the most popular platforms for agile development — which makes it a go-to for many software development teams.
What are some alternatives to Jira?
Some of the best alternatives to Jira include AirTable, Trello, monday.com, Basecamp, and Asana.
What does Jira stand for?
"Jira" comes from the Japanese pronunciation of "Godzilla", which is "Gojira". This name came from the product’s original name: "Bugzilla" (which referred to the product’s ability to track and eliminate bugs in software).
How much does Jira cost?
Jira costs nothing for teams of ten members and under. For larger teams, the Standard plan is $7/user, and the Premium plan is $14/user.

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