About airfocus

Try for free

Feature Audit

  • What is a feature audit?
airfocus eBook All You Need To Know About Product Management
Get our All You Need To Know About Product Management eBook
Read now

What is a feature audit?


Definition of a feature audit

A feature audit is an easy-to-use but powerful product management tool that provides businesses with a quick snapshot of their product's feature usage.

Using a graph that plots customer activity on two axes — popularity (X) and frequency (Y) — they outline which features are performing well and which may need more attention. 

This allows businesses to analyze their product’s efficiency and make improvements where they’re most needed. 

abstract/prioritize emoji

Get our Mastering Prioritization eBook

Learn how to prioritize by making it a simple process, to build products that stand out. Learn more about how to source insight, choose the right prioritization framework and much more.

Get the eBook

How does a feature audit work? 

Knowing how many people are actually using each of your product’s features is product management 101. This knowledge can help you to understand the overall performance of your product, guide your team’s efforts, and inform sound decisions to facilitate business growth. 

But when it comes to actually understand a feature audit, not many people know where to start. 

In its simplest form, a feature audit will plot out all of a product’s features on two axes: X (how many people use a feature, i.e. popularity), and Y (how often, i.e. frequency). 

  • The core of your product is situated in the top right, these features are most popular and most frequently used.

  • The top left represents the features used often but only by few people, indicating either a badly adopted feature that needs work, or a niche feature that only a few engage with.

  • Any features left in the lower quadrants are clearly receiving low engagement. You may need to considerably improve these features, or discard them altogether.

Before you cut anything, though, you should undergo more user testing to understand the root cause behind low engagement.

What is a Feature Audit?

General FAQ

What do I do with my feature audit?
Feature audits show you which features are being used, and which aren’t. From this, you can either remove or redesign features with low engagement and make popular features part of your product messaging.
How can a feature audit prevent feature bloat?
Feature bloat describes a product overloaded with features or functions, some of which may not be necessary. Feature audits help to combat this by providing a clear picture of each feature’s effectiveness and indicating which will work best for your product moving forward.

Building better products
starts here

Join thousands of product managers and makers who already enjoy our newsletter. Get free tips and resources delivered directly to your inbox.
airfocus coin
Top rated
on major review platforms
g2 badge users love us
g2 badge leader summer
GetApp badge category leader
software advice badge
capterra shortlist badge
proddy badge roadmapping
crozdesk badge
All rights reserved.