Great culture isn’t a nice-to-have – it’s the secret ingredient behind the world’s most impactful products.
Join us for a fireside chat with Lucy Field, VP of Product at Zendesk, as she reveals how culture shapes not just what teams build, but how they thrive while building it.
With 15+ years of experience scaling product strategy at global SaaS companies, Lucy has seen it all: rapid market shifts, organizational changes, and the challenges of balancing execution with discovery. At Zendesk, she’s guided teams across both in-office and fully remote models, giving her a unique perspective on creating cultures of innovation, resilience, and continuous learning.
Whether you’re leading a startup team or scaling at enterprise level, you’ll leave this session with fresh ideas and practical strategies for using culture as your greatest lever for innovation, adoption, and long-term success.