Product ops, referring to product operations, supports a cross-functional product team to constantly ensure and improve their efficiency.
The role entails data and technology management, as well as facilitating user tests, product experimenting and even team collaboration.
Since the amount of tools and generated data companies usually accumulate increases rapidly over the years, product teams started to delegate responsibilities in these areas to specialists for proper administration.
Therefore product ops are responsible to develop strategies for best practices concerning the use of tools and data-driven product management processes.
Strong product ops take on behind-the-scenes initiatives and essentially assist the product team to build better products.