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Cross-Functional Team

What is a cross-functional team

Definition of a cross-functional team

Essentially, a cross-functional team refers to any team consisting of employees from across a business’s different functional areas.

Each member represents a key aspect of the company and brings their own skills to the table. The team works together to deliver a cohesive customer experience, free of service or knowledge gaps. 

Cross-functional groups may be working teams — that is, a temporary restructure for a specific project or projects — or your entire organization may be built with an emphasis on cross-functional working.

General FAQ

What does it mean for a development team to be cross-functional?
In a cross-functional development team members have different skill sets but are all working towards a common goal. It often includes people from different departments and from all levels of the organization.
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